Privacy Policy

Effective Date: 2025/01/21

At AutoAligns, we are committed to protecting your privacy. This Privacy Policy explains how we handle the data you provide through the Fleet Alignment Service. We only collect the information necessary to fulfill the service and share it only with the vehicle owner or authorities if legally required.

1. Data We Collect

We only collect information that is necessary for delivering our services. This includes:

• Details you provide about the vehicle (e.g., vehicle ID, mileage, location, details about included equipment and damages).
• Information generated through your use of the service (e.g., alignment reports and vehicle-related statistics).
• E-mail addresses and phone numbers provided for communication purposes.
• IP addresses used to identify the location and ensure the integrity of fleet management actions.

Uploaded images are securely stored on Amazon Web Services (AWS) servers located within the European Economic Area (EEA). Uploaded images are automatically deleted after a retention period of three (3) years to comply with our data minimization principles. For more information on how AWS handles data privacy, please see their Data Privacy FAQ.

2. How We Use Your Data

Your data is used solely for:

• Providing the Fleet Alignment Service.
• Sharing relevant information with the vehicle owner, as required by the service.
• Sending essential notifications and updates via e-mail or phone.
• Recording IP addresses to ensure proper tracking of vehicle check-ins/outs and to maintain system security.
• Complying with legal obligations or responding to lawful requests by public authorities.

We do not use your data for marketing or share it with unrelated third parties.

3. Website Analytics

We use Google Analytics to understand website visits, hostnames and general usage patterns when analytics consent is granted. Analytics helps us improve AutoAligns and monitor performance across our public hostnames. The collected data may include:

• Pages visited and time spent on the website.
• Hostname, device, browser and approximate geographic information.
• Anonymous or aggregated usage signals used for performance and service improvement.

We do not send names, e-mails, phone numbers, case details, vehicle identifiers, contract numbers, OTP codes or sensitive URL parameters to Google Analytics. Where consent is required, Google Analytics is loaded only after analytics consent is stored in the browser cookie choice.

You can change analytics consent settings for this browser at any time.

Google explains how it uses information from sites and apps that use its services here: How Google uses information from sites or apps that use our services. You can also read Google's Privacy Policy.

4. Data Sharing

The data you provide may be shared with:

• The vehicle owner, to ensure efficient fleet management.
• Authorities if legally required or as part of a lawful investigation.

5. Data Security

We implement strict measures to protect your data from unauthorized access, alteration, or misuse.

6. Your Rights

You have the right to:

• Access, correct, or delete your data.
• Object to certain data processing activities.
• Withdraw consent, where applicable.

To exercise these rights, please contact us via the provided channels below.

7. Retention of Data

We retain your data only as long as necessary to fulfill the requested service or comply with legal obligations.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Contact support

By using AutoAligns, you agree to the processing of your data as described in this Privacy Policy.